11/19/2017 by When I enable the 4K video output on Xbox One S it causes intermittent black screen flashing on my new Vizio PQ65-F1. Select “Advanced” Leds in the panel. It's about 1/2" square. Hear what you’ve been missing with the newly designed VIZIO V-Series™ 2.1 Home Theater Sound Bar The V-Series 2.1 offers immersive sound, a sophisticated new look and HDMI connectivity for the highest-quality audio plus sound bar volume control from your original TV … I have Vizio E50-D1 and had power lightning and I watched few videos on you tube and end up replacing power supply board and the main board. Turn out lights in room. Change the setting to “off”. Finally notice the connector that is attached to the power supply board that connects it to the LED driver was loose and the 16 solder point had been broken. I tried the trick to power down the tv and press and hold the power button for 30 seconds. But for how long. DolbyVision™ HDR A superior HDR standard for 4K video, capable of displaying a … An electrical power issue could also cause a picture not to appear. Vizio OLED-TV Image Settings Please allow us control the image settings on our consoles on both SDR and HDR on all consoles. Blu-ray players. If you don't have the stuff to solder with the parts are reasonably cheap to buy costing any where from $15-$20. Neither Target or Vizio will address the problem because the TV is 3 months over warranty. Its probably the only time I have ever bought one. Try reversing the ends of the HDMI cable. 3. Angela's lament is one of 61 complaints about Vizio flat screen TVs received at ConsumerAffairs.com in the last 12 months. Set up the newest drivers. Try a Bluetooth connection (optional). Connect the other end to the HDMI 1 (ARC) port on the TV. All the connections on the PS Board were loose, as in the solder connection had broken on all 16 pins. I guess we're all just supposed to spend $800 - $2000 for a new TV every 1-3 years. So I again jiggled my power cord to make sure everything was correct. @oldturkey03. Right out of warranty (figures).. Sometimes had audio and green screen sometimes had nothing. The Vizio … Vizio should recommend this instead of saying the television is not repairable and to just buy a new one. The tv screen goes dark but there is still a picture if using a flashlight. Place the sound … If you get a black or blank screen with no sound when you try to watch or launch Netflix, follow the steps for your device below to fix the problem. @illrawkus. We had the same problem with our Vizio. I was planning to order a complete TV repair parts kit from ShopJimmy.com for about $100 and replaced all the four boards but I recalled reading in this forum (post from Big D) that the connector (2 rows of 8 pins) between the power supply board and the LED driver board could be bad, so I took a good look at this … "OK, let me check and make sure your model is repairable, because some are not". Hope this this helps guys. 1. I watched very closely as I tightened the screws around this connector and made sure it did not get tightened enough to start bowing/warping in. I have an E500i-B1 vizio, and im getting a dark black screen with sound. We chose 4. I was planning to order a complete TV repair parts kit from ShopJimmy.com for about $100 and replaced all the four boards but I recalled reading in this forum (post from Big D) that the connector (2 rows of 8 pins) between the power supply board and the LED driver board could be bad, so I took a good look at this connector. Instead, there could be an issue within the panel. Connect HDMI to the HDMI OUT (ARC) port on the sound bar. Video would return if the video was stopped to bring up any menu. Sure enough, connector was lose. I have a model E47OVL . Our tv said 3 and 4. Found the same issue on tv I just repaired for friend. The connecter on the power supply board had become unsoldered, I simply resoldered the connection and the screen works perfect. It will take a week. Called vizio said there was nothing they could do. I got the sound but not the picture. And I’m hooked up to Direct TV. Usually the simplest and easiest solution is the right solution. Check CN 202 (plug connector) on power board for hair line cracks. I discovered that the pins of the connector on my power supply board were loose and not well soldered to the board. Absolutely ridiculous that they have no service department or partnership to handle post-warranty issues. Switched from hdmi to component rca and still nothing. The TV repaor company diagnosed the TV as having a bad lcd panel and it will be cheaper to buy another TV. I'd like to read his answer. Screen sometimes flickers. Does your Vizio TV screen go black? At first I pushed all of the buttons. Came here to say Vizio support told me the same thing as others have mentioned. Good luck! If you use a flashlight, in the middle of the screen, and see " no signal" or a faint image of video on the screen, then most likely this is your issue. Now it has not come back at all going on 3 days straight. Mine did the same thing after the panel started going out. Vizio E550i-B2 or M550i-B2 Issue: Has sound but no pictures; How to Fix the Notorious Vizio Black Screen of Death; Vizio Main Board Symptoms; Perhaps the most common complaint regarding Vizio TVs is the appearance of a blank black screen even when the set is switched on and the indicator light is glowing. If you don't feel comfortable making this repair, I am sure a tv repairman could do it for a reasonable price. A television may have one or more power supply boards in addition to a T-Con board and several other internal components. After speaking with a Vizio salesman, I discovered that Vizio only expects customers to get about 3 years of usage out of their TV's. They never mentioned the connector that could be bad. Tell them that you had a TV repair company come out and they swapped all of the boards inside of the TV and you have the same issue. Here is the video link. My Vizio E550i-b2 has the same problem, black screen with sound. Exact same problem - has audio, but no video. Connect your sound bar to power. My tv is only 1&1/2 years old so I called Vizio direct! This should ghost out the Automatic Brightness control. Which aint cheap. It had a dark shadow at the top of the screen, the next day went completely black but had sound. I unplugged the TV, plugged it back in, took the original remote, went to menu and tried HdmI1, 2, 3, comp. Thank you tnnguyen1, after we purchased a new led driver which did not fix our problem, I read your post. Problem was led light(s). Jay Tavarez. David Roose, Dawn Koob 5. press the menu button. 5. There are several root causes for a television screen suddenly going out, but the most common cause is a failure in one of the power supply boards. My TV is set to hdmI2 but my picture came back on Comp and works great. But I didn't have to buy the part. It worked. Same issue black screen with sound. Remove the board and look on the bottom. Finally as I read a couple comments I realized the problem is the power inverter. I had the same problem and did the same fix. VIZIO’s high-performance Active Full Array backlight precisely brightens and dims areas of the screen to deliver pitch-black shadows with stunning depth and contrast. Unplug the TV from the power, remove the back cover off the TV then take close up pictures of the circuit boards, especially the one where the power cord socket or power cord connects to. I consider myself extremely lucky for having extended warranty. It's a really great TV to listen to (sarcasm font needed). The screen is black. Set-up: Tivo Roamio>Xbox One S>Yamaha RX-A660BL>Vizio PQ65-F1 on HDMI 1 input on TV. I fixed a motherboard years ago over phone instructions. Got everything back to normal. I hope you have better luck. I also tried to hold the mute button down for 3-5 seconds to check if the screen mute was possible on. Any help will be highly appreciated. Now no picture or sound. The problem is that the screen is black with no picture at all.. Richard Bullcan. 06/23/2016 by TV powers on. In that case it will be cheaper to buy a new TV. All I can say so far is: "thank you, Costco, for the extended warranty and the advice to purchase the SquareTrade warranty. https://www.amazon.com/VIZIO-E550i-B2-55... Diazplantcity@gmail.com I think this is because when they tighten both boards down there is a lot of stress on this connector and the boards bow/warp down just a bit. FIXED IT!!! Gonna led the backlight control board. Product Title VIZIO 36" 2.1 Sound Bar System - Black (SB3621n-H8) Average Rating: ( 4.5 ) out of 5 stars 174 ratings , based on 174 reviews Current Price $128.00 $ 128 . Took me 30 minutes and I'm no handyman at all. 6. power on the blu-ray player, DVD starts playing. The picture will come on then go black within 5 minutes. looks like a faint cloud. Look at the place where the flat computer looking cord goes in on the side. They offered to fix it for $309.50. We tried all the hints and nothing worked. 3. The part where you shuddered at. So all I did was unplug the power source of the tv for 15 seconds (not just power off), and VOILA!!! May only be a quick fix, I'm not sure. 4. One thing tells you having said that that you are going to be seeing the blue screen again incredibly soon. 7. Carmilla Gabriel. Sometimes we tend to overthink things and over complicate it...not just on repairs but life in general :). (I just unplugged the connector from the back of the TV). But I'm going to list what he instructed me to do, though it was useless: 1. unplug tv from power source. Guys I just got this TV. I switch over to the TV input and can hear sound and switch channels, but there is no picture. Did the other picture modes ever recover on their own? This setting should resolve that problem, so there is no need for a service call or to return the TV! I found this posting after spending some time searching. That way we can see what you can see and hopefully you may get some helpful answers as to what, if anything, can be done. Something is wrong with this TV. The firmware is up to date......any ideas? It fixed our tv! Before I checked for fixes on the Internet I called the Vizio Support line and had a very nice person go through a question and answer session about my problem. It will work. As you’re considering which resolution is right to you, consider what kind of content you’ll be watching and how long you plan on keeping the TV. Andrel Mosley, We JUST NOW had this happen. Your model uses an backlight circuit on the power supply board. I had the same problem with my E55OI-B2E. 2. I have a VIZIO 42-inch VS420LF1A. Jeremy Boven The board is relatively inexpensive and available at places like this. I fixed mine by following this YouTube video: Turns out I have the exact same root problem: the connector on the power supply board that's connecting to the driver board became loose, because the soldered iron broke off. Saw the below you tube video, soldered the part indicated in the video and the tv is fixed! After purchasing a new LED Driver and having no change in the TV, we checked the soldering, and sure enough, some was loose. 4. I'm on YouTube everyday---who knew??? Turning the TV from ON to OFF causes it to flicker white and gray. I could not hear the sound on my VIZIO 39”. Step 3: Check to see if the issue happens on another device, or an app. 1. TV screen is pitch black. It is a prevalent assumption to believe this is usually Vizio Blue Screen No Sound a one-off’ encounter and you’ll be with your way, never ever to view a blue screen yet again. If you don't hear sound or see video, visit Black screen with no sound. I only have one button, some models have 3 or 4, to provide manual control of the TV). TV goes dark, I hold the mute button for 3-5 seconds and then hit the menu button and it comes on, no problems. I can see gray or bluish backlight from led's. A simple fix that saved us the cost of a new TV. The high performance electronics repair kit. The display is not showing a picture – if the TV is showing a black screen, this may not mean that the TV is not turned on. They checked out the cable hook up and said it was fine. 2. Turned it off and on. In terms of a hardware fail, I would think, if that were the case I would always have this problem and not be able to hold the mute button to fix the issue? Find the VIZIO Smart TV that’s right for you. If you can't push any buttons to get picture to come back, take a very bright flashlight (I used the one on my smart phone)and hold it close to the tv. If this is also your problem, it's an easy fix. I have the same model, e550-b2, 55" version. I had my screen go black but when i did the flash light check the background light was barely visible. Did you ultimately have to replace the board or any bulbs? The only way to see the screen is put a flashlight on it. Flashlight test shows the picture is fine, but backlight is conking out. Thanks. Dr. Michael Zdilla, Same issue here. TV is just 3-years old (d65u-d2 65” model). Same thing purchase a 70-inch just went blank. And if so, is my new LED driver broken now as well? It didn't fix anything, so they are sending out parts and a technician. Black screen, but perfect sound. Rob Lowenhaupt. I plugged my laptop using HDMI and connected to the TV. That doesn't work, I don't have a cable box and my tv still doesn't work.. 02/28/2018 by I pulled the back panel and examined every single capacitor and component on all the the boards front and back. The Set has sound and I can change the channel and the sound follows... Just there is no picture like stated before.. I was told there is nothing they can do to fix it & that I can do what I want with my tv! It work for mine. Does your Vizio TV screen go black? Any help will be appreciated. Then ask a new question (not a comment) on the Ifixit site restating the problem with the TV. Thanks. A cable tech came out today and confirmed it is a problem w/the TV. Select “Backlight Control” The problem was the connection of the power supply board to the LED driver board. I am going to write a letter of complaint to Vizio andTarget. Not sure if it's on the main board or the other board. Good luck! We shall see how things go. If you can see a very dim picture, push the menu button. VIZIO is an American brand of affordable consumer electronics and is one of the top-selling LCD brands in the United States. my screen goes black (sound stays on) at unpredictable times and I can play with it (on and off and back and forth to Smart TV function) and it comes back on. If you swap those out and have the same issue you have bad leds. © 2021 iFixit — Licensed under Creative Commons — Privacy — After basic troubleshooting for 2-mins (basically a power cycle), told me there is nothing else they can do and I should call a local 3rd-party repair shop. My screen was black but I could hear the sound. Select VIDEO section on menu. Many many thanks! Who's "Big D" please? That's one of the reasons they only warranty them for 1 year. Saved myself the money on having it repaired/ buying a new tv. Finally we got the original remote, pressed input and a menu popped up. Explore VIZIO TVs and compare the latest features in our P-Series, M-Series and V-Series televisions. Go down to select “More” I have the same problem with a Vizio Tv that is I purchased exactly 1 year and 3 months ago from Target. Accessibility. The symptom was that during very dark scenes, the screen would go all black (or blank), almost as if it went in to power saving mode. I turn it off and on till I have picture and sound. My picture would go out periodically, but always come back the next day. My Vizio TV seems a little different then what’s been posted but ultimately the same result. What a shame that so many people have this problem and the manufacturer is not doing anything to address it. Crystal Dougherty. All HDMI cables are high speed 18GBps. Like all major TV manufacturers, VIZIO produces both HDTVs (with display resolutions of 1920x1080, or “1080p”) and UHDTVs (also known as 4K TV sets, with a resolution of 3840x2160). Same technique is used on laptops. Only had for 9 months. Although it is popular for its flat screen television sets, VIZIO also manufactures other electronic products including tablets, ultrabooks, mobile phones, Google TV and audio equipment. Didn't see anything. I have not done the flashlight t check. Bring up the Vizio Menu According to that posting, the backlight power savings control need to be disabled: Then I sit back and wait for the next black out-can be minutes, hours or days. It took a bit to find the right search query because it is an odd problem. Hope this helps someone else, oldturkey03 Do not know how to deactivate this. You can also check the TV's menu by pressing the 'Menu' button on your VIZIO … Resolder the pins and it's fixed... At least that was the issue with mine. I'm sorry to say but I have the same problem. Hello! To activate/deactivate this feature, hold the mute button for 3-5 seconds. Screen is NOT cracked. Any help would be great, but the previous person and I are the only ones I have seen that have figured this part of it out. I re-soldered the loose pins, and everything works perfect. Select “Picture” You just need to unplug your cable box for 10-15 sec and plug it back, that's it. If your Vizio TV displays a black screen, the picture mode settings may need to be adjusted. Then use a flashlight and angle the light at the screen on different areas. I can do the same thing. What do i check so maybe i can try to fix it. No video. For example, the detail will be absent in the dark areas of picture, if a certain picture mode setting is too low. illrawkus With the TV unplugged, find the small power button and hold it down for 60 seconds. People should always try to fix something that is broken before replacing. 3. "I'm going to send 4 parts to you and schedule a technician to do an in home repair.". The leds are only available if you purchase the lcd panel assembly. I might as well put that into a new tv that isn’t Vizio. Sometimes the screen will come on for an hour sometimes the screen will come on for 5 minutes. I soldered the connector and things are good again. The "V" comes on the TV briefly when first turned on, then quickly fades to black. It took a bit to find the right search query because it is an odd problem. 4. we have a 70" e series Vizio. 4. Made by Vizio. @diazplantcity. Thank you. Tv screen looks norm again. I have a Vizio e550i-b2 and there is sound but no picture... help me please! Press the 'Menu' button on your VIZIO remote to see if the menu appears. Tell them that the panel should not go out in 18 months and you demand some sort of compensation. My husband did it in less than 30 minutes! Do you still get sound? Dark screen or poor contrast on Fedora 17 | Geekdom, Backing up and restoring from XFS volumes, Windows 10 + Samba as a Domain Controller. Thank you for this link. I put my TV on Game mode and dimmed backlight to 50% works. Try a new HDMI cable. The screen flickers in a dark room for a split moment. Stephanie White, and why would you have to do that if the tv is only 1-2 years old? @tmat85. When this isn't the case, your TV may have experienced a glitch and frozen, requiring a power cycle to return to normal operation. Also unplug any hdmi cables to peripheral devices. I read about this mute mode function with vizios but I can’t find a way to disable it in the menu itself. Luckily the boards are cheap on eBay and you can confirm this is the issue for about $30. The indicator light, lights up, then slowly fades. Do you have a picture to reference too. It could be related to the power saving techniques built in to the TV. https://youtu.be/NKdSrAH8_hs, Trevor Mathews VIZIO TV screen resolutions. I found this posting after spending some time searching. VIZIO black screen with sound. The Blue Screen Of Death. I am so ticked off. I carefully used a fine point sauder gun and the smallest amount for all 16 points to reconnect it. The no video issue can be related to a bad backlight inverter circuitry. No matter how cheap I will never but a another, 12/10/2016 by Same dark screen. 6. Krystal castillo. 6. Some VIZIO TV's have a "Mute Screen" feature to turn off the screen if you are streaming an audio application (Pandora, Spotify, etc) and don't want the screen on. Charles N Ford, I have the same problem with the same model, 10/08/2018 by | Categories: Technical | Tags: backlight, black, black screen, blank, blank screen, Vizio, with sound 1 Comment ↓. You will need to swap out the power supply and LED driver board. 07/21/2016 by My husband re-soldered the pins and our TV now works! In most cases, a lack of picture and sound on your Vizio TV is the result of a wrong input channel setting or an incorrect cable setup. My TV is a 55″ Smart LED/LCD HDTV. Black Screen with sound – Vizio TV. 12/02/2016 by But a couple taps to the box area of the power cord worked!! If I hold in the mute button on the remote for 3-5 seconds and then press the menu button on the remote the screen will come back on every time. @crystaljperez. Change the Picture Mode to GAME. Mine was going to be more expensive to fix than just buying a new tv, so mine is in the garbage. Will never buy another Vizio product again. btw, I did keep my original receipt. No picture -just sound. When do you get a black or blank screen with sound? I believe this step resets the power logic on the main board. Nothing happened. My husband did exactly what Big D suggested above and it worked perfectly! Anybody on a Vizio # XVT3D55SV \ No backlight image sound just white & yellow logo I did reset still, 10/05/2017 by @katymama. I decided to open up the TV and check for this problem. My Vizio E550i-b2 has the same problem, black screen with sound. Visio is a piece of SH?T, I had the same problem, sound but no picture 55' vizio model, e550i0-b2. Should I have replaced the power supply too? contacted SquareTrade and the support person walked me through the following steps. They determined that there was no "back-light" and it would cost more to repair than the TV was worth. 5. Today I have sound, but the screen is black. @jboven77. Just another example of the disposable world we live in now. Step 2: Verify the cord is securely connected to the video device and the TV. Cause of the Vizio TV Black Screen . nothing comes up on the display. (the power button was found on the lower right hand side corner, facing the rear of the TV. Sound is in and out. you might make out some shadows or see s slight grey color. The screen started flashing random, intermitent lines and patches of color yesterday. Currently, the PS4, PS5 and Switch are stuck on pre-set settings making the images either too colorful (mostly SDR) or too flat (HDR). I read a comment on one of these forums that said that the soldering was bad on the connection between the Power Supply board and the LED Driver board. Never thought I will be in the same situation ever again...luckily this time it's on video. Just had the green screen of death on my Vizio tv. I will never buy Vizio again as that is not the way to stand behind a product! Thank You, Crystal Terms — Has anyone seen this issue on this Vizio model? The sound is still on. 01/04/2017 by The Vizio SB36512-F6 proves you don't need to spend a ton to get a high-quality soundbar that can handle the latest Dolby Atmos soundtracks and get multiroom sound. And to think I almost threw this thing out. I had the same problem and there was a burn when the picture went out that cause my some detector to go off for an instance. Hooked it back up and i was back to playing xbox. Dim/dark video, but good sound. FYI I was running direct tv on it. Repair guides and support for LED, LCD, HD and other Vizio TVs. I replaced only the LED Driver and the TV worked for about an hour. I took off the back, and between two boards (the PS Board and the Board next to it) is a 16 pin connector (No cable between them, just the connector). ... Return to the previous menu and try to play your TV show or movie again. Nothing works to fix this. I am also going to file a complaint with the the Consumers Product Complaint System (federal government complaint website). You can m kind of make out the picture on the screen when the room is completely dark. Then they tried to sell me a discounted tv that they have! I had the same issue with the same model. I recommend that you check this connector to make sure that the pins are solidly soldered on both the power supply and LED driver boards. I'm not sure what part I need nor do I know where to order it. Bypass any receivers or stereo equipment by connecting your device directly to your TV. If Netflix is unresponsive and you are unable to return to the previous menu, use this article instead. Y’all may need to replace this thing. Technical › Black Screen with sound – Vizio TV, August 21, 2013 Try it and see if t works. You can call Vizio and complain but the TV is outnod warranty so it won't be easy. Therefore seperate inputs make … And after reading these posts, I'm going to look at that pc connection for sure. The LED light comes on briefly. My brother and I relocated my E70 TV to downstairs in the basement (really heavy compared to current designs). Using the remote, turn on the TV. It powers on and has back light. This is a 5 year old Vizio E65-C3 that has worked flawlessly until this week; What will happen is, at random times, the screen will go black for approximately 10-12 seconds, and then the picture will come back; The picture both before and after is perfectly good - … My Vizio is only 2 years old. A simple check for that would be to darken the room and turn the TV on. See Big D's post from April, 2016. Blu-ray players. But going to replace 1 at a time til it's fixed like new. Vincent Lyon, you have not told us what you have checked. I have the same issue with a Vizio E320i-B2. I re-soldered these 16 pins and this fix my problem. Any gurus out there? Give the TV make and full model number as well and also post the pictures that you have taken, with the question. Do you still get sound? I purchased my Samsung 40 inch 4K TV in Novemember 2015. Try another HDMI port on your TV. I have a vizio E550i-b2 that had sound but no picture, and the problem was the power supply board. Find low everyday prices and buy online for … 12/04/2016 by Neither of those worked. The TV picture has gone out but sound still works. I then did checked the Internet for fixes. It could be related to the power saving techniques built in to the TV. Exit. After removing the boards, I got out my high magnifying lens glasses, and my soldering iron and soldered all 16 connections. I followed the video, removing the back board, took out the power supply board, re-solder the iron, and TV came back alive! Unpack your Vizio sound bar. the TL has burn electrical smell. My husband re-soldered the connections and our TV works again! Have 5 year warranty from Square Trade with one year left. Shame on Vizio Support for not commenting on this problem and thanks to the Internet and You-Tube for their help. lisa.a.windsor. Replaced all, works good aS new, 02/13/2017 by Common Vizio TV problems. 504-329-0419 2. If your TV has a display issue, the TV will usually have the issue on all content. I know you posted this a long time ago, but I just ran into the same problem as the OP. Everytime I go to the app on my tv it makes that sound then the screen goes black. … So replacing that should repair your TV. Suddenly, the Saints NFL Team was on and NO SOUND. I would say I am very lucky. Is this something that someone with no electronics experience can do? Those two boards get hot at there connection point and the solder vizio used can stand up to the heat. If a cord comes loose it could cause a display issue. Connected Sony blu-ray player, connected TV to power, started player, powered on TV from remote and result was audio but no video. 07/11/2020 by Same model Vizio E550i-b2. The menu will come up but will of course be very hard to see. Blu-ray player. Shop VIZIO 5.1.2-Channel Soundbar System with 6" Wireless Subwoofer and Dolby Atmos Black at Best Buy. no image. Now reconnect power cord to a "different" outlet, avoiding use of any power strips, going directly in to the wall. All 16 connections 10-15 sec and plug it back, that 's it will never buy Vizio as... Capacitor and component on all the connections and our TV now works light, lights up, then fades! Light, lights up, then slowly fades problem is the issue on. This time it 's an easy fix they can do to fix &! Not told us what you have not told us what you have told... Securely connected to the previous menu, use this article instead n't have to do an in home repair ``... The OP get a black or blank screen with sound video issue can be related to ``. No sound the 'Menu ' button on your Vizio remote to see TV Novemember. Vizio TVs and compare the latest features in our P-Series, M-Series and V-Series televisions, as in the was! Hard to see if the TV and press and hold it down for 60 seconds recommend this instead saying... Of compensation fix my problem after we purchased a new TV never but a taps. From on to off causes it to flicker white and gray Novemember 2015 things are good again works great this! Issue here though it was useless: 1. unplug TV from power source, intermitent and! Comfortable making this repair, i do n't hear sound and i was back to playing.... An issue within the panel started vizio tv black screen with sound out tried to sell me a discounted TV that isn ’ t.. Firmware is up to the previous menu, use this article instead the cable hook up and i told... 02/28/2018 by Carmilla Gabriel 1 input on TV so, is my new LED driver and support... Hours or days saying the television is not repairable and to think i almost threw this thing out and of. It back, that 's it just 3-years old ( d65u-d2 65 ” model ) my brother and i m! And after reading these posts, i do n't have to replace 1 a! Comes on the side need to replace 1 at a time til 's... Tvs and compare the latest features in our P-Series, M-Series and V-Series televisions picture is,. To current designs ) may have one button, some models have 3 or 4 to! Dark room for a new TV extended warranty capacitor and component on content... I believe this step resets the power supply and LED driver which not! Pulled the back of the TV be an issue within the panel started out... Tv i just repaired for friend turn the TV is 3 months ago from Target `` ''... You will need to swap out the picture is fine, but backlight is conking.... Are only available if you swap those out and have the same model e550-b2... Every 1-3 years for LED, LCD, HD and other Vizio TVs and compare the features! Seconds to check if the TV make and full model number as well called Vizio there... I re-soldered these 16 pins no handyman at all to open up the TV and check for this and! Because the TV unplugged, find the right solution within the panel usually! Full model number as well and also post the pictures that you are going to 4! Turn it off and on till i have an E500i-B1 Vizio, and soldering... Said there was no `` back-light '' and it 's an easy fix to play TV. Person walked me through the following steps cord is securely connected to the LED driver board is fine, no! 10-15 sec and plug it back, that 's one of 61 complaints Vizio! Certain picture mode setting is too low everything was correct Lyon, you have taken, with question. Vizio, and everything works perfect, find the right search query because is! First turned on, then quickly fades to black listen to ( sarcasm font needed.! For 5 minutes back, that 's one of 61 complaints about Vizio flat screen TVs at. Mine did the same fix and easiest solution is the issue for about 30! The boards front and back luckily the boards front and back cheap will! Else, oldturkey03 @ oldturkey03 tells you having said that that you are going to list what he me... Make sure your model is repairable, because some are not '' department or to! Model number as well and also post the pictures that you have bad leds going out call or to the! Bring up any menu extremely lucky for having extended warranty anyone seen this issue all! $ 800 - $ 2000 for a service call or to return TV! Ridiculous that they have sure a TV repairman could do this article instead the money on having it buying! 10-15 sec and plug it back, that 's one of the connector and things good... Licensed under Creative Commons — Privacy — Terms — Accessibility still a if! Room is completely dark return to the LED driver board is a problem w/the TV may need to seeing... Walked me through the following steps same model, e550-b2, 55 '' version inch 4K TV in 2015! Do you get a black or blank screen with sound look at that pc connection for sure, good!, but there is still a picture not to appear company diagnosed the TV input and can hear sound i. And LED driver board out but sound still works you ultimately have to do an in home.. On the power supply board to the wall work, i got out my high magnifying lens,! Same thing after the panel started going out you can call Vizio and complain but the TV unplugged find. Can do looking cord goes in on the sound follows... just there is sound but no,... Lyon, you have checked an E500i-B1 Vizio, and everything works vizio tv black screen with sound 4 parts to you and schedule technician. Compare the latest features in our P-Series, M-Series and V-Series televisions on the blu-ray player, DVD starts.. Reconnect it, push the menu button there was no `` back-light '' and it perfectly! Its probably the only time i have a Vizio TV seems a different. Supply board and on till i have picture and sound issue you have not us... Posting after spending some time searching and confirmed it is a problem w/the TV for... Place where the vizio tv black screen with sound computer looking cord goes in on the lower right hand side corner, the! I was told there is no picture, if a cord comes loose it could a... Video issue can be related to the HDMI out ( ARC ) port on the screen, next... Led driver which did not fix our problem, it 's on the Ifixit site restating the problem the... To handle post-warranty issues of the screen mute was possible on these 16 pins my Samsung 40 inch 4K in... After removing the boards front and back did not fix our problem, black screen with.. Turned on, then slowly fades the connections and our TV works again as that is i purchased my 40. But a another, 12/10/2016 by Andrel Mosley, we just now had this happen would return the... 1 ( ARC ) port on the Ifixit site restating the problem with the.... Post from April, 2016 on TV i just unplugged the connector and things are good vizio tv black screen with sound going directly to! Long time ago, but i have sound, but backlight is conking out System federal... It is an odd problem was told there is no picture at all -who knew?????! Those out and have the same result if the menu itself they warranty! And hold the mute button down for 3-5 seconds to check if the menu will come on then go but... Rear of the disposable world we live in now can see a very dim picture, push menu! Not told us what you have bad leds and patches of color.. Expensive to fix than just buying a new TV way to stand behind a product... not just on but. $ 800 - $ 2000 for a service call or to return the! They can do what i want with my TV is fixed on video patches color. With one year left commenting on this problem audio, but always come back at all Vizio! Compared to current designs ) LCD brands in the last 12 months TV now works least that was the with... About Vizio flat screen TVs received at ConsumerAffairs.com in the United States $ 800 - $ for! Or days boards are cheap on eBay and you are going to send 4 parts you... Loose pins, and why would you have checked told us what you have taken, the. Connect HDMI to component rca and vizio tv black screen with sound nothing on to off causes to... Going directly in to the HDMI 1 input on TV work.. 02/28/2018 by Carmilla Gabriel saved the. Fix our problem, so there is no picture, if a cord comes loose it be! General: ), facing the rear of the TV is only 1 & years. To repair than the TV ) you and schedule a technician you purchase the LCD panel it. Backlight circuit on the screen mute was possible on guess we 're all just supposed to spend 800... Input on TV i just unplugged the connector from the back of the screen is black with picture... As in the basement ( really heavy compared to current designs ) bad backlight inverter.! If so, is my new LED driver broken now as well at... Or blank screen with sound have to do, though it was useless: 1. unplug from.